Healthcare Industry Scores Badly on Worker Safety Consciousness


A recent report circulated by safety consciousness teaching business MediaPro has disclosed there is still a lack of readiness to deal with usual cyberattack situations and secrecy and safety dangers are still not completely understood by healthcare experts.

For MediaPro’s 2017 State of Secrecy and Safety Consciousness Report, the company surveyed 1,009 US healthcare industry workers to evaluate their level of safety consciousness. Respondents were asked queries concerning general secrecy and safety dangers and were requested to provide replies on numerous different threat situations to decide how they would react to real-world dangers.

Based on the replies, MediaPro assigned respondents to one of 3 groups. Heroes were people who scored highly and showed a complete understanding of secrecy and safety dangers by replying 93.5%-100% of queries properly. Beginners displayed a reasonable understanding of dangers, replying between 77.4% and 90.3% of answers properly. The lowest group of ‘Risks’ was assigned to people with poor safety consciousness, who scored 74.2% or lower on the tests. Those people were considered to pose a substantial danger to their business and the secrecy of confidential data.

On the whole, 78% of healthcare workers were categorized as dangers or beginners. The percentage of people ranked in these two groups across all industry sectors was 70%, indicating the healthcare industry still lags behind other industry sectors on safety consciousness and secrecy and safety best practices.

The survey disclosed doctors’ understanding of secrecy and safety dangers was specifically poor. Half of the doctors who took part in the study were categorized as dangers, meaning their actions were a grave safety danger to their business. The consciousness of the usual identifiers of phishing electronic mails was specifically poor, with 24% of doctors showing a lack of understanding of phishing, compared with 8% of office employees and non-provider counterparts.

One of the main areas where safety consciousness was lacking was the recognition of the usual indications of a malware infection. 24% of healthcare workers had difficulty recognizing the indications of a malware infection compared to 12% of the general population.

Healthcare workers scored worse than the common population in eight areas evaluated by MediaPro: cloud computing, working remotely, identifying the signs of malware infections, identifying phishing attempts, physical security, identifying personal information, incident reporting, and acceptable use of social media.

MediaPro points out that the 2017 Data Breach Investigations Report from Verizon indicated human error accounted for over 80% of healthcare data breaches last year, highlighting the requirement for improved safety consciousness training for healthcare workers. Further, cybercriminals have been increasing their efforts to gain access to healthcare systems and confidential patient information.

“The results of our survey indicate that more work needs to be done,” MediaPro describes in the report. “HIPAA courses often don’t contain information on how to remain cyber-secure in an increasingly interrelated world. Keeping within HIPAA rules, although vital, doesn’t teach users on how to notice a phishing attack, for instance.”

If the safety consciousness of healthcare workers is not upgraded, the healthcare industry is likely to carry on to be overwhelmed by data breaches, regardless of the level of maturity of their safety defenses.