A Reno-located dental practice has been attacked by an illegal computer software attack that blocked access to dental images and records for five days.
The malevolent software was set up, during a ransomware attack on October 30, on one server and one computer at the Wager Evans Dental.
Illegal computer software can be set up on a device in a number of ways, even though most usually attacks are carried out using electronic mail. That appears to be the situation with this attack, with the practice believing that the illegal computer software was copied when a worker ticked on a malevolent hyperlink or electronic mail attachment.
IT workforce and other experts brought back the encrypted records and erased the illegal computer software, though the job took roughly 5 days. Access to patient images and records was possible until November 4.
The records that were encrypted by the illegal computer software contained confidential information such as names, health insurance details, dates of birth, pictures, treatment plans, address details, diagnoses, and Social Security numbers.
A detailed probe of the attack was finished and while it’s probable that files might have been seen by the attackers, the only purpose of the attack seems to be an effort to extract money from the practice.
The analysis of the breach is ongoing, even though so far there are no suggestions that the attackers stole or saw PHI. As it can’t be decided with complete confidence that files’ access/theft didn’t occur, all patients have been warned of the attack, and out of an abundance of care, those people have been provided free credit checking facilities for one year.
The attack has led the practice to increase its safety to avoid similar hacking cases from happening in the time to come. In the breach notification letter, Brian E. Evans, DDS, stated “We have hired safety specialists and made substantial improvements to our computer security and network.